Come and talk shop.

Reporting a problem

From the app. Report a problem asks what happened, and for your email if you'd like a reply. It adds your Mosaik and Windows versions and, unless you turn it off, the end of Mosaik's log with keys, tokens and your Windows user name taken out. Your chats are never included. You see everything before it goes, and nothing is sent until you click Send. Reports come to us privately, not to a public page.

Feedback and ideas. The same window's second tab, Give feedback or suggest a feature, is for telling us what you think of a feature Mosaik has, or what you'd like it to do next. It sends only what you write, your email if you add one, and your Mosaik and Windows versions. Never the log.

On GitHub. A few details save a lot of back and forth:

• what you did, what you expected, and what happened instead;
• your Mosaik version (Settings › About and updates) and your Windows version;
• the model you were using, if it's about an answer;
• the last lines of the log if there was an error. It's mosaik.log in %APPDATA%\Mosaik\Mosaik. It never contains your key, but read it before you post it in public.

For anything you'd rather not post in public, write to [email protected]. Security problems go to the address on the Security page.

Asking for a feature

Tell us what you were trying to do, not just the feature you have in mind. “I lose track of which chat had the recipe” gets us further than “add folders”, because there may be a better fix than the obvious one.

Code of conduct

Be kind, and assume good faith. Argue about ideas, not people. No harassment, hate, personal attacks or spam, and don't share anyone's private information, API keys included (yours too). Moderators may remove posts, or people, that break these rules. To report something, write to [email protected].